Our professional answering service in Philadelphia, PA guarantees that every incoming call to your business receives prompt and courteous attention around the clock. Our team of highly skilled answering agents is wholeheartedly committed to ensuring that no call goes unanswered and that every interaction upholds the highest standards of professionalism.
Pittsburgh Telephone Answering Service is dedicated to understanding and fulfilling the distinct needs and preferences of businesses in Philadelphia, PA, and the surrounding regions of Pennsylvania.
The Best 24/7 Answering Service for Philadelphia, PA, The City of Brotherly Love
Philadelphia, the City of Brotherly Love, is a hub of businesses and industries, each with its unique requirements and demands. It is home to 67 National Historic Landmarks, including Independence Hall, where the Declaration of Independence and the U.S. Constitution were signed, making it the birthplace of American democracy and the first UNESCO World Heritage City in the U.S. The city is home to more than 30 universities, including major institutions like the University of Pennsylvania, Temple, and Drexel, fueling a strong pipeline of talent for local employers. Philadelphia's dynamic business landscape comprises a wide range of industries, each with its unique demands and opportunities. The city's thriving healthcare, education, legal, and financial sectors rely heavily on effective communication to provide top-notch services and maintain client relationships.
From a law firm managing client consultations, to a CPA busy with calls during tax season, to a medical practice needing after-hour emergency coverage, Pittsburgh Telephone Answering Service ensures that every call is answered promptly and professionally, 24/7, allowing you to maintain excellent customer service and focus on growing your business in the City of Brotherly Love.
Featured Philadelphia Telephone Answering Services
Our Philadelphia, PA answering services include:
Virtual Receptionist
After Hours Answering Service
Call Screening
Appointment Scheduling
Dispatching Services
Message Taking and Delivery
Bilingual English and Spanish Answering Service
Holiday Answering Service
Business Answering Service for Philadelphia, PA
Philadelphia's top industries range from life sciences and financial services to technology and advanced manufacturing. These sectors are thriving spaces of opportunity for global firms and local entrepreneurs alike. Philadelphia's unique blend of tradition and innovation, combined with its diverse economic landscape, makes it a compelling destination for businesses looking to thrive and make an impact in the heart of Pennsylvania. Pittsburgh Telephone Answering Service is here to support businesses in this vibrant environment, ensuring they seize every opportunity by never missing a critical call. We support a variety of industries, including:
- Medical
- Legal
- Education
- Real Estate and Property Management
- Funeral Homes
- Construction and Contractors
- Insurance Agencies
- CPA & Financial
- Government
- Energy & Utility
- Transportation
- Charity & Nonprofit
- Locksmith
- HVAC
- Plumbing
Our answering service in Philadelphia, PA, offers a key solution for local businesses across various industries. PTAS Answering has been providing 24/7 live answering services for over 40 years.
When you partner with PTAS for your answering service needs, you can count on:
- Local Pennsylvania Acumen: Our knowledge of Pennsylvania's culture, businesses, and local preferences sets us apart from other Philadelphia answering services. Our live agents, well-acquainted with the area, answer is call with a genuine sense of familiarity. This guarantees that callers receive a cordial and relatable experience that represents the essence of The City of Brotherly Love.
- Custom Call Scripts: As part of the onboarding process, getting to know your business is top priority. We train our agents to answer not only with your business's name but also to match its professional tone, adhere to your call transfer rules, and use specific intake questions to qualify your callers.
- 24 / 7 Availability: we're always here for you and your callers. Our Philadelphia clients find that their callers like speaking to real, responsive people. Some callers don't even realize they're not talking to someone in your office. This personal service helps keep your customers coming back and staying loyal to your business.
- Latest Telephone Technology: We've invested in advanced call answering tech to ensure no calls go unanswered. Our average wait time is just 20 seconds, and calls are directed to an agent who can respond promptly and professionally. This investment ensures that not a single call slips through the cracks—every caller receives the attention and care they deserve.
- Bilingual English and Spanish Speaking Agents: we offer a 24/7 bilingual answering service to our clients across industries ranging from financial to healthcare to home improvement. Our agents are fluent in both languages, allowing your business to communicate with a broader customer base. This ensures that language is never a barrier to serving your clientele.
- After Hours and Holiday Coverage: Whether it's during lunch breaks, end-of-day wrap-ups, business travel, sick days, or high call volumes, having a dependable answering service provides consistent professionalism and care to callers.
We also provide appointment scheduling, message taking and delivery, and call screening services.
Pennsylvania Area Codes We Answer For
Regardless of your industry- from medical to manufacturing, from locksmith to legal our specialized Philadelphia answering service agents are trained to understand and support the specific requirements of your industry.
We answer calls from every area code in Pennsylvania, including:
215 - Philadelphia and southeastern Pennsylvania
267 - Overlay for the 215 area code
272 - Overlay for the 570 area code (northeastern Pennsylvania)
412 - Philadelphia and the surrounding region
445 - Overlay for the 717 area code (south-central Pennsylvania)
484 - Overlay for the 610 area code (southeastern Pennsylvania)
570 - Northeastern Pennsylvania
610 - Southeastern Pennsylvania, including the eastern suburbs of Philadelphia
717 - South-central Pennsylvania
724 - Western Pennsylvania
814 - Northwestern and central Pennsylvania
878 - Overlay for the 412 and 724 area codes
We provide live Philadelphia answering services throughout the The Keystone State, including these zip codes:
19102 - Center City
19103 - Rittenhouse Square
19104 - University City
19106 - Old City
19107 - Chinatown
19111 - Northeast Philadelphia
19114 - Northeast Philadelphia
19115 - Northeast Philadelphia
19116 - Northeast Philadelphia
19118 - Chestnut Hill
19119 - Mount Airy
19120 - Olney
19121 - Brewerytown
19122 - Northern Liberties
19123 - Northern Liberties
19124 - Frankford
19125 - Fishtown
19126 - East Oak Lane
19127 - Manayunk
19128 - Roxborough
19129 - East Falls
19130 - Fairmount
19131 - Wynnefield
19132 - Strawberry Mansion
19133 - North Philadelphia
19134 - Kensington
19135 - Tacony
19136 - Holmesburg
19137 - Bridesburg
19138 - East Germantown
19139 - West Philadelphia
19140 - Hunting Park
19141 - Logan
19142 - Southwest Philadelphia
19143 - University City/West Philadelphia
19144 - Germantown
19145 - South Philadelphia
19146 - Graduate Hospital
19147 - Queen Village
19148 - South Philadelphia
19149 - Northeast Philadelphia
19150 - Mount Airy
19151 - Overbrook
19152 - Northeast Philadelphia
19153 - Philadelphia International Airport
19154 - Northeast Philadelphia
Answering Phones In The City of Brotherly Love
PTAS Answering is a privately owned nationwide telephone answering and call center service known for its excellent reputation in Philadelphia. We have strong community ties and understand the specific needs of businesses in this area. We provide answering services for businesses in Philadelphia and nearby cities such as Camden, Cherry Hill, Haddonfield in New Jersey, and Upper Darby Township in Pennsylvania. Our coverage extends throughout the Greater Philadelphia area, including Center City, North, South, and West Philadelphia, ensuring seamless support wherever your customers call from.
What sets us apart is our ability to expand our services beyond state borders, combining local knowledge with national expertise. Whether you're in Philadelphia, Pennsylvania or anywhere else in the USA, we offer a friendly, personal touch with the reliability of a national service provider. PTAS Answering provides the best of both worlds for businesses across the country.
Some of our call answering statistics include:
- 24/7 availability (including weekends and holidays),
- Trained professionals who specialize in our clients’ range of business categories,
- Versatility to customize our accounts,
- Our average pickup is on the second ring,
- Our average queue time is 20 seconds,
- Our average talk time is around one minute,
- We effectively manage and route thousands of calls a day.
- We take pride in offering one of the most enjoyable work environments: at PTAS our operators are the most important asset.
Contact us today to learn more about Pittsburgh Telephone Answering Service, or to request a quote.
