Contractor Answering Service

We are the preferred answering service for contractors in Pittsburgh - we take the time to understand your contractor services and your business

When you are out of the office at a job site or in a meeting we are the preferred answering service for your contracting company. Just because you are out of the office, it doesn’t mean that you should be out of reach for your customers. Pittsburgh Telephone Answering Service is the communications solution you have been looking for as a contractor. Do not let your customers deal with the impersonality of leaving a message on your voicemail. Our trained, live receptionists can help you never miss another call again.

Working as a contractor, you likely don’t spend much time in the office. You may be at a busy and noisy construction site, where it’s difficult to take a professional phone call. Unfortunately, with time spent on the road, it is easy to miss customers or potential leads. By partnering with a contractor answering service you can increase productivity and overall efficiency while providing the most professional services you can to customers.

The contractor customer base is always changing and a critical project can arise at any hour. We are here for you and your customers 24/7. No matter what day of the year or what time of day, our staff is always working. In the event of an emergency situation, we will put your customers at ease and reassure them that their issue will be resolved as quickly as possible. We strive to be a partner in your contracting company so you can focus on what you do best – running your contracting company.

The Pittsburgh Telephone Answering Service Difference for Contractors and Construction Businesses

For contracting companies, our Pittsburgh Telephone Answering Service professionals:

Capture all calls
Take messages and deliver them to you on a regular basis
Schedule appointments
Address inquiries for service
Triage the calls to determine whether they require an immediate response or can wait for regular office hours

Benefits of a Pittsburgh Construction Answering Service

When you outsource your call handling to our professional live answering agents, you will see a number of benefits across your organization;

24/7 Coverage: Ensure every call is answered, capturing leads and urgent requests 24/7.
Professional Representation: Provide a consistent, professional image for your business.
Appointment Scheduling and Call Triage: Efficiently manage and prioritize calls and appointments.
Increased Productivity: Free up your time to focus on core business activities, without hiring additional full-time personnel.
Cost-Effective Solution: Reduce overhead costs by outsourcing call handling.
Bilingual English and Spanish Support: Our 24/7 live answering agents are fluent in both English and Spanish, giving your callers the ability to communicate in the language they are most comfortable with.

Whether you run a small local team or a nationwide construction company, Pittsburgh Telephone Answering Service is here to support and elevate your call-handling processes.

24/7 answering capabilities with a live receptionist trained in contracting services call management

Every call to your business is responded to promptly. Existing clients and potential clients should not have to wait on hold or call back multiple times in order to be able to speak to you or someone in your office. Partnering with Pittsburgh Telephone Answering Service means a live receptionist will respond to every call within a few rings. This kind of attentive service lets your callers know that you care about them and their time. This will lead to satisfied clients, new customers, and increased revenue.

Calls will never go unanswered. You will have a 24/7 live receptionist attending to your phones at any time of day or night. These operators are trained to handle any of the routine calls your contracting company receives, as well as emergency situations that may arise. They will follow your directives and business rules making the process smooth.