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Property Management Answering Service

Property Management Answering Service

We are the go to answering service for property management companies in Pittsburgh because we understand your business

For many years, we have been the telephone answering service choice of property managers because we take the time to understand your property management business. This means we can operate as an extension of your own staff so that your callers feel as though our operators are receptionists sitting in your office.

Our operators are experienced in providing apartment rental and leasing answering services, also maintenance answering services in Pittsburgh. They also have significant skills in operating within a property management maintenance on call after hours protocol.

We train each operator to be conversant in property management terminology and protocol, and they excel as skilled professionals who manage your calls just as you would. Without a doubt, we are your go-to company for property services in Pittsburgh.

The Pittsburgh Telephone Answering Service Difference

We have 24/7 answering capabilities provided with a live receptionist trained in property management

None of your calls will be missed because you will have a 24/7 live receptionist. That means that every phone call you receive is answered, at any time of day or night, by an attentive and well-trained phone operator. These operators can handle any of the routine calls your business receives, as well as emergency situations, if necessary.

You have customizable message delivery in various formats

Our highly-trained receptionists will work with you to customize which calls should be handled by you, and which calls shouldn’t. You can arrange for receptionists to transfer urgent calls directly to your land or cell phone line.

You can also customize exactly how and when you would like your messages delivered to you, whether that’s by voicemail, text message, email, or another option. Perhaps you want your messages delivered to you instantaneously, or maybe you want only one daily update. Whatever your preference, we provide that customization for you.

You have an immediate response to every phone call
Every call is responded to immediately. Clients and potential clients don’t have to wait on hold or call back multiple times in order to talk to someone in your office. Instead, a live receptionist will respond to every call within a few rings. This kind of immediate, attentive service lets your callers know that you care about them and their time. This will lead to satisfied clients, new customers, and increased revenue.

Services we Provide for Property Management Professionals and Companies in Pittsburgh

  • Calls for Individuals
  • Cancellations of appointments
  • Inquiries on properties that are for sale or inquiries on rental properties
  • Calls to view a property again, to put down money or to make an offer on properties that are for sale
  • Calls requesting directions to properties
  • Employee report-offs
  • Calls for offers on rental properties
  • Tenant service calls and complaints
  • After-hours emergency calls from tenants
  • Lockouts