Our Cleveland, OH answering service provides prompt and courteous handling of every call to your business, around the clock. With our virtual receptionists by your side, you can focus on your essential operations, confident that your callers are experiencing exceptional care and professionalism.
Pittsburgh Telephone Answering Service is focused on understanding and meeting the distinct requirements of businesses in Cleveland, OH, and the neighboring Ohio regions.
The Best 24/7 Answering Service for Cleveland, OH
Cleveland, OH is known for its vibrant cultural scene, major industries like healthcare and manufacturing, and iconic attractions such as the Rock & Roll Hall of Fame. The economy of Greater Cleveland is diverse, and is based on healthcare, banking, finance, education, insurance, manufacturing, sports, and tech.
Cleveland stands out as an information technology hub thanks to its location on the nation’s largest fiber trunk, offering ultra-fast 100 gigabit transmission speeds that connect key innovation districts like the Global Center for Health Innovation and University Circle. Cleveland’s healthcare sector is a major economic driver, anchored by world-renowned institutions like the Cleveland Clinic and University Hospitals, which are among the largest employers in the region.
In Cleveland’s vibrant business landscape, phone calls play a crucial role in connecting with clients, managing appointments, and facilitating daily communication. Our Cleveland answering service understands that every call is an opportunity, so we make it a priority to answer promptly, professionally, and with genuine care. By providing dependable 24/7 call answering-including holidays-we let Cleveland businesses focus on their core operations while ensuring no call goes unanswered.
We are honored to offer our excellent live answering and virtual receptionist services throughout the state of Ohio. Our Cleveland answering service is available 24/7/365, staffed with highly trained live agents who adeptly handle and respond to incoming calls on behalf of your business.
Why Hire A Cleveland Answering Service?
Hiring a Cleveland answering service provides professionalism, 24/7 availability, cost savings, flexibility, and reliability. It helps businesses focus, stand out, and offer industry-specific expertise.
- 24/7 Availability: Cleveland is a bustling city, and businesses stay open late. An answering service gives you 24/7 coverage, so you never miss important calls, even on weekends or holidays.
- Professionalism Voice: Cleveland's competitive business landscape demands professionalism and excellent customer service. An answering service ensures that every call is handled with courtesy and efficiency, leaving a positive impression on customers and clients.
- Scalability: Cleveland's growing industries may lead to fluctuating call volumes. An answering service can adjust to accommodate fluctuating call volumes, offering flexibility as your business grows.
- Specialized Industry Knowledge: Cleveland's key industries, such as healthcare, technology, and government contracting, often require specialized knowledge. An answering service can be trained to understand industry-specific terminology and handle calls accordingly.
- Cost Savings: Using a Cleveland answering service can save you money because you only pay for the services you use, cutting down on overhead expenses compared to hiring full-time receptionists. With plans starting at just $29/month, PTAS is an affordable answering service with a full suite of features.
Featured Cleveland Telephone Answering Services
Our Cleveland, OH answering services include:
Virtual Receptionist
After Hours Answering Service
Call Screening
Appointment Scheduling
Dispatching Services
Message Taking and Delivery
Bilingual English and Spanish Answering Service
Holiday Answering Service
Business Answering Service for Every Industry In Cleveland, OH
Pittsburgh Telephone Answering Service is here to support businesses in all of Cleveland’s key industries, including:Medical
- Legal
- Education
- Real Estate and Property Management
- Funeral Homes
- Construction and Contractors
- Insurance Agencies
- CPA & Financial
- Government
- Energy & Utility
- Transportation
- Charity & Nonprofit
- Locksmith
- HVAC
- Plumbing
An answering service comes to the rescue in various business scenarios, such as after-hours, during breaks, on holidays, or during busy times when staff is unavailable. It handles varying call volumes, scaling up or down as needed, while being cost-effective.
When you partner with us for your answering service needs, you can count on:
- Local Ohio Acumen: What sets us apart from other Cleveland answering services is our deep understanding of Ohio's culture, businesses, and local preferences. Our live agents, well-acquainted with the area, answer calls with a genuine sense of local knowledge and familiarity.
- Customized Answering Scripts: We understand that each Cleveland business is unique, which is why our comprehensive services, including call screening, message taking, and appointment scheduling, can be personalized to fit your specific needs. During onboarding, we prioritize getting to know your business thoroughly.
- Latest Telephone Technology: Our investment in cutting-edge call answering technology guarantees that no call is left unanswered. With an average wait time of only 20 seconds, calls are swiftly routed to an agent who can provide professional responses. This commitment ensures that every caller receives the attention and care they deserve, leaving no room for missed calls or opportunities.
- Bilingual English and Spanish Speaking Agents: we offer a 24/7 bilingual answering service to our clients across industries ranging from financial to healthcare to home improvement. Our agents are fluent in both languages, allowing your business to communicate with a broader customer base, so that language is never a barrier to serving your clientele.
We also provide appointment scheduling, message taking and delivery, and call screening services.
Ohio Area Codes We Answer For
Regardless of your industry- from medical to manufacturing, from landscaping to legal, our specialized Cleveland answering service agents are trained to understand and cater to the specific requirements of your industry.
We answer calls from every area code in Ohio, including:
216 - Cleveland and surrounding areas
220 - Overlay for area code 740 (Southeastern and Central Ohio)
234 - Overlay for area code 330 (Akron, Canton, and Northeast Ohio)
330 - Akron, Canton, and Northeast Ohio
380 - Overlay for area code 614 (Columbus and Central Ohio)
419 - Toledo and Northwestern Ohio
440 - Lorain County, Lake County, and Western Cleveland suburbs
513 - Cincinnati and Southwestern Ohio
614 - Columbus and Central Ohio
740 - Southeastern and Central Ohio
937 - Dayton and Southwestern Ohio
We provide live Cleveland answering services throughout The Buckeye State, including these zip codes:
44102: Ohio City, West Side Market
44103: St. Clair-Superior, Glenville
44104: Central, Kinsman
44105: Slavic Village, Broadway-Slavic Village
44106: University Circle, Case Western Reserve University
44107: Lakewood, Edgewater
44108: Hough, Glenville
44109: Old Brooklyn, Tremont
44110: Collinwood, Euclid
44111: West Park, Kamms Corner
44112: East Cleveland
44113: Tremont, Ohio City
44114: Downtown Cleveland, Warehouse District
44115: Downtown Cleveland, Gateway District
44118: Cleveland Heights, University Heights
44119: North Collinwood, Euclid
44120: Shaker Square, Buckeye-Shaker
44121: South Euclid
44124: Pepper Pike
44125: Garfield Heights
Answering Phones In Cleveland
Pittsburgh Telephone Answering Service is a privately owned nationwide telephone answering and call center service known for its excellent reputation in Cleveland. We are deeply connected to the local community and have a keen understanding of the unique requirements of businesses here. Pittsburgh Telephone Answering Service is a trusted communication partner that combines cutting-edge technology with reliability and cost-effectiveness for our clients.
We answer calls for businesses in Cleveland and nearby cities such as Parma, Lakewood, Euclid, Rocky River, Cleveland Heights, Brooklyn, Bratenahl, and Newburgh Heights. Our service area also includes suburbs like Mayfield Heights, Bay Village, Strongsville, and Mentor, covering the Greater Cleveland region to ensure comprehensive support for your business.
Whether you're in Cleveland or anywhere else in the USA, we provide a friendly, personal touch supported by the reliability of a national service provider. Pittsburgh Telephone Answering Service brings the best of both worlds to businesses across the nation.
Our commitment to answering calls is more than just connecting them. It's about embracing the city's spirit. We understand that each call is an opportunity to enrich Cleveland's vibrant community, whether it involves supporting a local business, providing assistance to a resident, or warmly welcoming a visitor.
Some of our call answering statistics include:
- 24/7 availability (including weekends and holidays),
- Trained professionals who specialize in our clients’ range of business categories,
- Versatility to customize our accounts,
- Our average pickup is on the second ring,
- Our average queue time is 20 seconds,
- Our average talk time is around one minute,
- We effectively manage and route thousands of calls a day.
- We take pride in offering one of the most enjoyable work environments: at PTASour operators are the most important asset.
Contact us today to learn more about Pittsburgh Telephone Answering Service, or to request a quote.
