Transportation Answering Service
As the preferred answering service for businesses in the transportation industry in the Pittsburgh area, we get to know your business and your passengers.
Your transportation business knows how to provide a high standard of service to your guests. Let us do the same for you. At PTAS, we know that top-level service is a must. Our professional operators are trained for the transportation industry and are committed to providing quality professional customer service. Whether you are a local car rental company, limo service, or even a private jet business, our professional answering and virtual receptionist services will help you create unforgettable experiences for your clients.
PTAS is proud to support a variety of businesses in the transportation industry including taxi, car rental, private transport, medical transport, logistics and courier services and more. We understand customer satisfaction is a top priority for you. That is why our operators always greet callers with courtesy and professionalism. Most importantly, we are available to ensure that your passengers' needs are met, assisting with reservations and delivering messages. With our 24-hour answering service, your callers are guaranteed to speak with a live person right away.
Our live answering agents are trained to listen to each caller with respect and professionalism. Just like you attend to your passengers’ needs in transit, we take the time to listen when they call.
The Pittsburgh Telephone Answering Service Difference For Transportation Businesses
We have 24/7 answering capabilities provided with a live receptionist trained in call management for businesses in the transportation industry
As your transportation answering service, none of your calls will be missed because you will have a 24/7 live receptionist. That means that every phone call you receive is answered, any time of day or night, by an attentive and well-trained phone operator. These operators can handle any of the routine calls your business receives, as well as emergency situations, if necessary.
You have customizable message delivery in various formats
You can also customize exactly how and when you would like your messages delivered to you - voicemail, text message, email, or via another method. Perhaps you want your messages delivered to you instantaneously, or maybe you want a daily update at the end of the workday. Whatever your preference, we provide that customization for you.
You have a prompt response to every phone call
Every call to your transportation industry business is responded to promptly. Guests and potential guests don’t have to wait on hold or call back multiple times to talk to someone on your team. Instead, a live receptionist will respond to every call within a few rings. Attentive service representatives let your callers know that you care about them and value their time and patronage. This will lead to satisfied guests, new guests, and increased revenue.
How Our Live Answering Service Helps Transportation Businesses
We are a trusted partner tor businesses in the transportation industry, providing a range of services, assisting callers with:
- Reservations
- Dispatch
- Call routing
- Cancellations
- Status updates
- Transportation questions
- And much more
And with plans starting at just $29/month, we are an affordable answering service with a comprehensive feature set.
With a 24-hour live operator who is attentive and well-trained, you can rest easy knowing that none of your calls will be missed. Like you, we are proud of providing the highest level of customer care to every caller. Call us today for a FREE quote at (412)571-2630!
