As the preferred answering service for small businesses in the Pittsburgh area, we are here for your callers 24/7.
Your small business knows how to provide a high standard of service to your guests. Let us do the same for you with our 24/7 live answering services. At PTAS, we know that top-level service is a must. Our professional answering and virtual receptionist services will help you take care of your customers and set your small business apart from competition.
As a small business, you juggle a variety of responsibilities, all while striving for growth and innovation in a competitive market.
Benefits of A 24/7 Live Answering Service for Small Businesses:
- Cost-Effective: A live answering service can be more affordable than hiring a full-time receptionist or call center staff. With plans starting at just $29/month, we offer affordable answering services for businesses of all sizes.
- Professional Image: A live answering service gives your small business a professional and well-established appearance.
- 24/7 Availability: A 24/7 answering service can operate around the clock, ensuring that you never miss important calls, even when you are out of the office, in a meeting, in the field, or attending to other tasks.
- Scalability: You can adjust the level of service based on your business’s needs, whether that’s seasonal fluctuations, a surge in call volume, or year-round coverage.
- Flexibility: You can choose to use a live answering service just during lunch, after-hours and weekends when your in-house personnel is not available to take calls.
The Pittsburgh Telephone Answering Service Difference For Small Businesses
We have 24/7 answering capabilities provided with a live receptionist trained in call management for businesses in your industry.
As your small business answering service partner, we make sure none of your calls will be missed because you will have a 24/7 live receptionist. That means that every phone call you receive is answered, any time of day or night, by an attentive and highly trained phone operator. These operators can handle any of the routine calls your business receives, as well as emergency situations, if necessary.
You have customizable message delivery in various formats
You can also customize exactly how and when you would like your messages delivered to you - voicemail, text message, email, or via another method. Perhaps you want your messages delivered to you instantaneously, or maybe you want a daily update at the end of the workday. Whatever your preference, we provide that customization for you.
You have a prompt response to every phone call
Every call to your emergency restoration industry business is responded to promptly. Callers don’t have to wait on hold or call back multiple times to talk to someone on your team. Instead, a live receptionist will respond to every call within a few rings.
How Our 24/7 Live Answering Service Helps Small Businesses
We are a trusted partner tor businesses in the fire and flood restoration industry, assisting callers with:
- Lead intake
- Appointment scheduling
- Message taking
- Call routing
- Estimates
- After-hours emergencies
- Holiday phone coverage
- Bilingual English / Spanish answering agents
- And much more
And with plans starting at just $29/month, we are an affordable answering service with a comprehensive feature set. Like you, we are proud of providing the highest level of customer care to every caller. Call us today for a FREE quote at (412)571-2630!
