Pittsburgh Answering Service’s medical answering services are trusted by medical facilities and doctors' offices across the nation. Our customized physician answering services are tailored specifically for your practice and medical staff.
PHYSICIAN ANSWERING SERVICES
STARTING AT $29/ MONTH
Pittsburgh Answering Service’s medical answering services are trusted by medical facilities and doctors' offices across the nation. Our customized physician answering services are tailored specifically for your practice and medical staff.
Benefits of answering services for doctors
Whether you are a solo practitioner, a multi-office medical practice, or a large hospital, a professional answering service can streamline your operations as well as the patient experience.
Our answering service for doctors offers round-the-clock support, ensuring that you never miss a crucial call, even after-hours or weekends. We understand the importance of maintaining a high level of patient care and ensuring their needs are met promptly.
Don’t let missed calls or communication gaps affect your healthcare practice’s reputation. Invest in our reputable medical answering services today and experience the difference in patient care and practice efficiency.
Benefits of answering services for doctors
Whether you are a solo practitioner, a multi-office medical practice, or a large hospital, a professional answering service can streamline your operations as well as the patient experience.
Our answering service for doctors offers round-the-clock support, ensuring that you never miss a crucial call, even after-hours or weekends. We understand the importance of maintaining a high level of patient care and ensuring their needs are met promptly.
Don’t let missed calls or communication gaps affect your healthcare practice’s reputation. Invest in our reputable medical answering services today and experience the difference in patient care and practice efficiency.
HIPAA COMPLIANT SECURE MESSAGING ALLOWS YOU TO
Consolidate devices
Secure messages are sent straight from the answering service system to your device. Follow-up calls are made at your designated interval, and if you open the message before that time is up, no follow-up call is needed to confirm.
Speed-up communication
Clinical communication is available to you at 3G and 4G speeds for easy communication anywhere you are. Not to mention all messages are housed in the app, allowing you to keep communications organized.
Save money on answering services for doctors
Billable times are decreased by about 1-2 minutes on every interaction due to Amtelco Secure Messaging. This includes live agent, patch, and account times.
Spend less time on the phone
The Amtelco Secure Message App allows you to view on-call schedules, message other providers in your organization, and call patients directly.
HIPAA-Compliant Answering Service
Medical professionals are required to adhere to specific guidelines outlined by HIPAA, the Health Insurance Portability and Accountability Act, to ensure their patient health information (PHI) is safe.
Failure to be HIPAA compliant can lead to serious consequences and potential risks, including legal penalties and the potential loss of patients. Pittsburgh Answering is a 100% doctor-patient confidential and HIPAA-compliant answering service. Our physicians answering service representatives are trained to handle sensitive medical issues and customer information according to HIPAA standards as well as special instructions provided by each of our healthcare customers.
Our professional operators are constantly supervised as an extra layer of quality assurance. We make sure that doctor/patient communication is optimized whilst allowing medical practices to reduce their costs. Our answering services for doctors are available 24 hours a day, 7 days a week so that your practice can be accessible to patients around the clock.
We know the importance of handling sensitive calls appropriately (i.e. promptly and error-free). There is no reason for your patients to get a busy signal or reach an impersonal voicemail message or IVR system.
Our medical answering service operators answer live telephone calls for doctors, surgeons, psychologists, counselors, dentists, crisis support services, cancer centers, small medical centers, and large hospitals. We also provide appointment scheduling, message taking and delivery, and dispatching services.
Secure Patient Messaging
For Your Medical Practice
With Pittsburgh Answering Service as your patient support call services, you can feel confident that your patients’ data (PHI) is secure while offering convenient messaging options for today’s busy lifestyle.
With our secure patient messaging platform, we support your medical practice with two-way communication, allowing patients to schedule appointments, receive reminders and updates by email and SMS, or access their messages via a secure web portal.
WHY CHOOSE AN AFFORDABLE ANSWERING SERVICE
Cost-effective solution
Hiring a full-time receptionist costs an average of $39,470 per year and can reach $50,000 plus benefits. Access a more affordable alternative without any additional expenses.
Increased productivity
Free up your receptionists' time, allowing them to focus on specialized and high-value tasks, leading to improved productivity and smoother business operations.
Enhanced customer service
Ensure high levels of customer service, making your in-house staff more efficient by handling routine calls professionally and promptly.
Streamlined operations
By utilizing an answering service, your business can maintain high customer service standards while optimizing the efficiency of your in-house team.
INSIGHTS FROM SATISFIED CLIENTS
We take pride in delivering exceptional service, and nothing speaks louder than the voices of our satisfied clients. Discover how we have made a positive impact on their operations and why they trust us to meet their communication needs.
