A professional answering service is an extension of your business. From initial contact to customer follow-up, the efficiency of an answering service can be the difference between increased revenue and customer retention or a declining client base and lost opportunities. Staying ahead of impending issues with your answering service can save you time and money…Read more
Answering Services for Telecommunications –Does Industry Experience Matter?
Low profit margins, increasing competition, and customer price sensitivity are just three of the current challenges facing telecommunications companies. At the same time, these providers of a variety of telecommunications services, including cable television and Internet access need to make continued investments in the infrastructure that is critical to maintaining and growing their market share.…Read more
Why Virtual Answering Services Provide Better Customer Experiences
We all understand the frustration of trying to reach out to a company to make a purchase or receive a quote for services only to find we are talking to an automated voicemail service instead of a person. While that service may seem like an economical choice for your small business, having an automated service…Read more
Virtual Receptionist – Finding a Personalized Fit
Having the right virtual receptionist dedicated to your company is an effective way to grow your business while saving money at the same time. Located remotely and specifically trained to represent your company as an extension of your staff, these professionals are available to answer and handle calls, take messages, and make appointments 365/24/7. You…Read more