For years, customer service has been regarded as merely a component in the post-sale process. But growing competition in the marketplace forces many businesses to reevaluate their view of customer support operations. Providing exceptional customer service is more important now than ever before. Investing in customer service pays off in the form of increased sales,…Read more
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The Association of TeleServices International (ATSI) recently bestowed their 2017 Award of Excellence for Outstanding Service to three offices of Responsive Answering Service. The award is presented annually by the ATSI which is the industry’s Trade Association for providers of telecommunications and call center services including telephone answering and message delivery services throughout North America…Read more
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